---
title: HOW DO I CONTACT WOOP?
description: Get in touch by emailing us on info@woop.co.nz or call our friendly team on 09 283 0400. If you contact us by email we aim to get back to you within one working day.  Our customer service team’s hours
---

[Skip to content](https://help.woop.co.nz/en/how-do-i-contact-woop#main-content)

[![WOOP Logo BLACK (low res) square-1.jpeg\]](https://help.woop.co.nz/hs-fs/hubfs/WOOP%20Logo%20BLACK%20(low%20res)%20square-1.jpeg?height=34&name=WOOP%20Logo%20BLACK%20(low%20res)%20square-1.jpeg)](https://woop.co.nz/)

Open main navigation

Close main navigation

 How can we help you? Search below or call us on 09 283 0400

- There are no suggestions because the search field is empty.

1. [Support & FAQ](https://help.woop.co.nz/en?hsLang=en)
2. [FREQUENTLY ASKED QUESTIONS](https://help.woop.co.nz/en/frequently-asked-questions?hsLang=en)

# HOW DO I CONTACT WOOP?

Get in touch by emailing us on info@woop.co.nz or call our friendly team on 09 283 0400. If you contact us by email we aim to get back to you within one working day. 

Our customer service team’s hours of operation are Monday to Friday 8.00am - 5:30pm and Sunday between 1.00pm - 6.00pm. We're closed on Saturdays but will get back to you from 1pm on Sunday.

 

 

- [FREQUENTLY ASKED QUESTIONS](https://help.woop.co.nz/en/frequently-asked-questions?hsLang=en)
- [ABOUT WOOP](https://help.woop.co.nz/en/about-woop?hsLang=en#main-content)

    - [MY BOX](https://help.woop.co.nz/en/about-woop?hsLang=en#my-box)
    - [RECIPES AND INGREDIENTS](https://help.woop.co.nz/en/about-woop?hsLang=en#recipes-and-ingredients)
    - [ALLERGIES](https://help.woop.co.nz/en/about-woop?hsLang=en#allergies)
    - [NUTRITION](https://help.woop.co.nz/en/about-woop?hsLang=en#nutrition)
    - [WHAT IS WOOP?](https://help.woop.co.nz/en/about-woop?hsLang=en#what-is-woop)
- [ABOUT YOUR ACCOUNT](https://help.woop.co.nz/en/about-your-account?hsLang=en#main-content)

    - [WOOP PLAN TIMINGS](https://help.woop.co.nz/en/about-your-account?hsLang=en#woop-plan-timings)
    - [DELIVERY INFORMATION](https://help.woop.co.nz/en/about-your-account?hsLang=en#delivery-information)
    - [MY WOOP ACCOUNT](https://help.woop.co.nz/en/about-your-account?hsLang=en#my-woop-account)
    - [PAYMENTS](https://help.woop.co.nz/en/about-your-account?hsLang=en#payments)
    - [CUSTOMER SERVICE](https://help.woop.co.nz/en/about-your-account?hsLang=en#customer-service)
- [CHRISTMAS BOX](https://help.woop.co.nz/en/christmas-box?hsLang=en#main-content)

    - [GENERAL](https://help.woop.co.nz/en/christmas-box?hsLang=en#general)
    - [ORDERING](https://help.woop.co.nz/en/christmas-box?hsLang=en#ordering)
    - [DELIVERY](https://help.woop.co.nz/en/christmas-box?hsLang=en#delivery)
    - [ALLERGENS](https://help.woop.co.nz/en/christmas-box?hsLang=en#allergens)
    - [CHRISTMAS ADD-ONS](https://help.woop.co.nz/en/christmas-box?hsLang=en#christmas-add-ons)
- [WOOP WEEKENDER](https://help.woop.co.nz/en/woop-weekender?hsLang=en)
- [WOOP FOR SCHOOLS](https://help.woop.co.nz/en/woop-for-schools?hsLang=en)

[![Chill listening crop-3](https://help.woop.co.nz/hs-fs/hubfs/WOOP%20Logo%20BLACK%20(low%20res)%20square-2.jpeg?width=24&height=24&name=WOOP%20Logo%20BLACK%20(low%20res)%20square-2.jpeg "Chill listening crop-3")](https://www.woop.co.nz)

Support & FAQ

Copyright © 2026, WOOP