---
title: HOW TO UPDATE YOUR COMMUNICATION PREFERENCES
description: Login to your account and navigate to account details. In the communication settings section you can update your preferences. Simply click the toggle for each of the options to activate or deactivate.
---

[Skip to content](https://help.woop.co.nz/en/how-to-update-your-communication-preferences#main-content)

[![WOOP Logo BLACK (low res) square-1.jpeg\]](https://help.woop.co.nz/hs-fs/hubfs/WOOP%20Logo%20BLACK%20(low%20res)%20square-1.jpeg?height=34&name=WOOP%20Logo%20BLACK%20(low%20res)%20square-1.jpeg)](https://woop.co.nz/)

Open main navigation

Close main navigation

 How can we help you? Search below or call us on 09 283 0400

- There are no suggestions because the search field is empty.

1. [Support & FAQ](https://help.woop.co.nz/en?hsLang=en)
2. [ABOUT YOUR ACCOUNT](https://help.woop.co.nz/en/about-your-account?hsLang=en)
3. [MY WOOP ACCOUNT](https://help.woop.co.nz/en/about-your-account?hsLang=en#my-woop-account)

# HOW TO UPDATE YOUR COMMUNICATION PREFERENCES

Login to your account and navigate to account details. In the communication settings section you can update your preferences.

Simply click the toggle for each of the options to activate or deactivate.

You can choose the channels you wish to have us communicate with you on and the types of communications you receive.

By default we may contact you via:

- SMS
- Phone
- Email
- Physical Mail

The types of communications we send are special offers and news & updates.

 

*Is your question still not answered? Please give us a call on 09 238 0400, we'd love to hear from you.*

<iframe data-hsv-src="https://play.hubspotvideo.com/v/6330092/id/34977495877" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="34977495877" data-hsv-style="" data-hsv-width="688" data-hsv-height="390" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

 

- [FREQUENTLY ASKED QUESTIONS](https://help.woop.co.nz/en/frequently-asked-questions?hsLang=en)
- [ABOUT WOOP](https://help.woop.co.nz/en/about-woop?hsLang=en#main-content)

    - [MY BOX](https://help.woop.co.nz/en/about-woop?hsLang=en#my-box)
    - [RECIPES AND INGREDIENTS](https://help.woop.co.nz/en/about-woop?hsLang=en#recipes-and-ingredients)
    - [ALLERGIES](https://help.woop.co.nz/en/about-woop?hsLang=en#allergies)
    - [NUTRITION](https://help.woop.co.nz/en/about-woop?hsLang=en#nutrition)
    - [WHAT IS WOOP?](https://help.woop.co.nz/en/about-woop?hsLang=en#what-is-woop)
- [ABOUT YOUR ACCOUNT](https://help.woop.co.nz/en/about-your-account?hsLang=en#main-content)

    - [WOOP PLAN TIMINGS](https://help.woop.co.nz/en/about-your-account?hsLang=en#woop-plan-timings)
    - [DELIVERY INFORMATION](https://help.woop.co.nz/en/about-your-account?hsLang=en#delivery-information)
    - [MY WOOP ACCOUNT](https://help.woop.co.nz/en/about-your-account?hsLang=en#my-woop-account)
    - [PAYMENTS](https://help.woop.co.nz/en/about-your-account?hsLang=en#payments)
    - [CUSTOMER SERVICE](https://help.woop.co.nz/en/about-your-account?hsLang=en#customer-service)
- [CHRISTMAS BOX](https://help.woop.co.nz/en/christmas-box?hsLang=en#main-content)

    - [GENERAL](https://help.woop.co.nz/en/christmas-box?hsLang=en#general)
    - [ORDERING](https://help.woop.co.nz/en/christmas-box?hsLang=en#ordering)
    - [DELIVERY](https://help.woop.co.nz/en/christmas-box?hsLang=en#delivery)
    - [ALLERGENS](https://help.woop.co.nz/en/christmas-box?hsLang=en#allergens)
    - [CHRISTMAS ADD-ONS](https://help.woop.co.nz/en/christmas-box?hsLang=en#christmas-add-ons)
- [WOOP WEEKENDER](https://help.woop.co.nz/en/woop-weekender?hsLang=en)
- [WOOP FOR SCHOOLS](https://help.woop.co.nz/en/woop-for-schools?hsLang=en)

[![Chill listening crop-3](https://help.woop.co.nz/hs-fs/hubfs/WOOP%20Logo%20BLACK%20(low%20res)%20square-2.jpeg?width=24&height=24&name=WOOP%20Logo%20BLACK%20(low%20res)%20square-2.jpeg "Chill listening crop-3")](https://www.woop.co.nz)

Support & FAQ

Copyright © 2026, WOOP

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://6330092.fs1.hubspotusercontent-na1.net/hubfs/6330092/FAQ%20Videos/Woop%20FAQ%20-%20Update%20communication%20settings.mp4",
  "dateModified" : "2022-05-26T04:51:20.493Z",
  "duration" : "PT1M3S",
  "height" : 726,
  "name" : "Woop FAQ - Update communication settings",
  "thumbnailUrl" : "https://6330092.fs1.hubspotusercontent-na1.net/hubfs/6330092/FAQ%20Videos/Woop%20FAQ%20-%20Update%20communication%20settings.mp4/medium.jpg",
  "uploadDate" : "2020-09-15T21:39:59.729Z",
  "width" : 1280
}
```