ABOUT YOUR ACCOUNT

WOOP PLAN TIMINGS

• WHEN DO I NEED TO PAUSE BY?
• WHEN DO I NEED TO RESUME BY?
• WHEN DO I NEED TO PLACE MY ORDER BY?
• OUR REFUND POLICY
• CANCELLATIONS
• WHEN WILL MY WOOP BOX BE DELIVERED?

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DELIVERY INFORMATION

• WHAT HAPPENS IF A DELIVERY IS TOO EARLY OR TOO LATE?
• WHAT IF I AM NOT HOME?
• WHICH AREAS DOES WOOP DELIVER TO?
• CAN I CHANGE MY DELIVERY ADDRESS?
• WHAT IF AN INGREDIENT IS MISSING?
• CAN I RECYCLE MY WOOP PACKAGING?
• Can I change my delivery day to ensure I'm home for Easter weekend?

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MY WOOP ACCOUNT

• HOW TO RATE RECIPES
• HOW DO I CHANGE MY ACCOUNT DETAILS?
• WHERE DO I VIEW MY SPECIAL OFFER?
• HOW TO UPDATE YOUR COMMUNICATION PREFERENCES
• HOW DO I CHANGE PLANS?
• HOW DO I UPDATE MY INFORMATION?
• DOES MY ORDER AUTOMATICALLY RENEW?
• HOW DO I PAUSE OR SKIP A DELIVERY?
• HOW CAN I ORDER A WOOP BOX?
• HOW DO I LOG IN?
• WOOP SPECIAL OFFER
• HOW DO I CANCEL MY ACCOUNT?
• HOW DO I PAUSE MY ACCOUNT?
• HOW DOES THE LOYALTY PROGRAMME WORK?
• CAN I ORDER 2 WOOP BOXES?

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PAYMENTS

• WHAT HAPPENS IF I MISS A PAYMENT?
• HOW DO I CHANGE MY PAYMENT DETAILS?
• How much does Woop cost?
• WHEN WILL I BE CHARGED EACH WEEK
• CAN I BUY A GIFT CARD?

CUSTOMER SERVICE

• I HAVE A MISSING INGREDIENT