1. Support & FAQ
  2. FREQUENTLY ASKED QUESTIONS

WHEN WILL MY WOOP BOX BE DELIVERED?

Your WOOP Box will be delivered between:

  • 2pm - 8pm on Sunday in Auckland, Hamilton, Hawkes Bay, Rotorua, and Tauranga.
  • 2pm - 8pm on Monday in Christchurch, Palmerston North, and Wellington.
  • 2pm - 5pm on Monday on Waiheke Island

We also offer delivery on Monday in some areas of Auckland, although you will need to get in touch with us to arrange this.

If you are not at home during delivery, the box will be left in according to your delivery instructions.

The box is chilled and has ice packs inside, so it will arrive fresh and cold and can be left for several hours if necessary. If no instructions are provided, the box will be left at your front door by default.

Check out our upcoming menus here: https://woop.co.nz/menu-and-plans/

 

Is your question still not answered? Please give us a call on 09 238 0400, we'd love to hear from you and our customer champion loves to chat.