1. Support & FAQ
  2. FREQUENTLY ASKED QUESTIONS

WHEN WILL MY WOOP BOX BE DELIVERED?

Your WOOP Box will be delivered between:

  • 4pm-8pm on Sunday in Auckland, Hamilton, Hawkes Bay, Rotorua, and Tauranga.
  • 3pm-7pm on Monday in Wellington and Palmerston North.
  • 12pm to 5pm on Tuesday in Christchurch.
  • 2pm - 5pm on Monday on Waiheke Island

We also offer delivery on Monday in some areas of Auckland, although you will need to get in touch with us to arrange this. 

If you are not at home during delivery, the box will be left in according to your delivery instructions. The box is chilled and has an ice pack so it can be left for several hours in necessary. If no instructions are provided, the box will be left at your front door by default.

Christchurch and Waiheke deliveries normally take place on Monday afternoons, however due to the inconsistency of ferry services during lockdown we have moved Waiheke and Christchurch deliveries to Tuesday afternoons until further notice.

Check out our upcoming menus here: https://woop.co.nz/our-boxes