MY BOX
      Back to home
      1. Support & FAQ
      2. ABOUT WOOP
      3. MY BOX

      CAN I HAVE A ONE OFF DELIVERY?


      Yes, you can! Simply:

      • Log in and go to the Account Details page.
      • From the Plan Settings section, click Pause Plan.
      • Choose the date you want to pause your plan from (you won’t receive a delivery on this date). In this case, choose the week after your one-off delivery.
      • You can leave the 'Restart Date' field empty.
      • And click to save.


      You won't receive any deliveries while your plan is paused. Each week will now display as skipped on your calendar. If you've got an existing delivery scheduled that has a confirmed status (coloured blue) on your calendar, this will be your last delivery while your plan is paused.

       

      Is your question still not answered? Please give us a call on 09 283 0400, we'd love to hear from you.