We really appreciate your feedback and encourage you to rate your recipes each week. You can rate your recipes at the end of the week by logging into your account and navigating to your Dashboard or by going to the 'My Recipes' tab.

To rate each recipe simply click on the corresponding star rating you would like to award. Once you have added a star rating you will be prompted to select a reason for your rating and are welcome to leave a comment with any other feedback. Then click send feedback to save your rating.

Each week you can also add a delivery rating for the experience you had with our couriers. Simply click the star rating and then add any comments with feedback you would like to share.

The team then individually goes through all recipe and delivery feedback the following week to look for ways we can improve and celebrate any outstanding ratings.


Is your question still not answered? Please give us a call on 09 283 0400, we'd love to hear from you.