If you wish to skip a delivery, please ensure you do so before Monday midnight for the following week's delivery. From Monday midnight, our system automatically processes the orders, invoices and produce is purchased, therefore we cannot cancel or refund orders that are cancelled after this date. Our process is to order according to demand, so we minimise food waste, which is why we have this deadline in place!
Find out how to skip or pause here: How To Manage My Deliveries
Is your question still not answered? Please give us a call on 09 283 0400, we'd love to hear from you.